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Posts tagged with Customer Feedback

How (and How Not) to Get Customer Feedback
Comments Off on How (and How Not) to Get Customer Feedback, 25/08/2014, by in General, Start Up Businesses

The key to a successful business – whether that be brick and mortar or an online establishment – is knowing how your customers feel. This type of information is vital for you and helpful for others; it can help guide you to make the right decisions, and can do the same for other people who hear ... Read more...

Five Great Ways to Get Customer Feedback
Comments Off on Five Great Ways to Get Customer Feedback, 06/03/2013, by in General

Having a lifeline with your customers is vital in order to maintain a good relationship with them. Many times, we will hear from customers when something is blatantly wrong, but in many cases, marginally dissatisfied customers do not speak up; they instead vow never to give you return business and m... Read more...

Five Great Ways to Encourage Customer Feedback
Comments Off on Five Great Ways to Encourage Customer Feedback, 11/11/2012, by in General

We all want to receive as much feedback as possible from our customers – whether good or bad, it lets us know how well we are doing our job, or operating our websites or businesses. In the past, customer feedback was confined to either word of mouth or those old-school review cards that businesses... Read more...

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