Knowledgebase
I made payment but my account still says that payment is required
Posted by Saulius Antanavicius on 08 February 2011 12:35 PM

Credit Card Payments

If you made payment using your credit card please be aware that there is a delay until Stripe.com processes your payment for fraud check. Your order will be fulfilled as soon as Stripe.com complete their check and confirm your order passes fraud.

If after 24 hours your order is still unfulfilled please open a support ticket and please provide FULL details of your payment so that we can investigate.

Paypal Payments

Orders that are paid for with Paypal are usually fulfilled within the hour at most. If you paid with Paypal and your account does not reflect your payment, please open a support ticket and please provide FULL details of your payment so that we can investigate.

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