{"id":9984,"date":"2016-11-24T09:00:43","date_gmt":"2016-11-24T09:00:43","guid":{"rendered":"https:\/\/pingler.com\/blog\/?p=9984"},"modified":"2016-11-24T08:29:44","modified_gmt":"2016-11-24T08:29:44","slug":"why-your-customers-arent-engaged-and-how-to-turn-it-around","status":"publish","type":"post","link":"https:\/\/pingler.com\/blog\/why-your-customers-arent-engaged-and-how-to-turn-it-around\/","title":{"rendered":"Why Your Customers Aren&#8217;t Engaged and How to Turn It Around"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-10043\" src=\"https:\/\/pingler.com\/blog\/wp-content\/uploads\/2016\/11\/high-grass-1504284_960_720-300x200.jpg\" alt=\"High Grass\" width=\"300\" height=\"200\" srcset=\"https:\/\/pingler.com\/blog\/wp-content\/uploads\/2016\/11\/high-grass-1504284_960_720-300x200.jpg 300w, https:\/\/pingler.com\/blog\/wp-content\/uploads\/2016\/11\/high-grass-1504284_960_720-768x512.jpg 768w, https:\/\/pingler.com\/blog\/wp-content\/uploads\/2016\/11\/high-grass-1504284_960_720.jpg 960w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>Exposure is no longer the main metric on which you should measure the success of your internet marketing campaign. User engagement is valued more than exposure, making it the current target to aim for.<\/p>\n<p>Even search engines now value user engagement more. Google started tracking time-on-site and other metrics to determine if a page is good. Other platforms are doing the same thing with their analytics tool, making it easy to actually review your user engagement level.<\/p>\n<p>Customers aren\u2019t engaged for a number of reasons. In this article, we are going to review some of those reasons and learn how to boost user engagement based on them. Let\u2019s get started, shall we?<\/p>\n<h2>Wrong Content for the Media<\/h2>\n<p>Every media needs to be treated differently. Your product page, for example, is not the place for a long-form product description or a tutorial. The Blog section on your site, on the other hand, should not be just another set of pages where you advertise your products constantly.<\/p>\n<p>The same can be said for social media. Twitter is more suited for short, on-the-moment content. Facebook requires a bit of a general approach, while Instagram and YouTube audiences value stories and visual appeal more.<\/p>\n<p>You can clearly see that each platform needs to be handled differently. The best way to increase user engagement \u2013 and conversion \u2013 in this case is to use content that suits the target audience and the media perfectly.<\/p>\n<h2>No Calls to Action<\/h2>\n<p>Another common problem with low user engagement is the lack of calls to action in your content. Of course, you want to soft-sell your products and let the audiences make the decision themselves. That said, there certain times when a call to action is absolutely necessary.<\/p>\n<p>Let\u2019s take a blog post about a DIY project that involves your product as an example. A lot of people will find the article through search engines and social media. They might like the article and even share it to more audiences. That\u2019s great, right? So why isn\u2019t anyone visiting the product\u2019s page after reading the article?<\/p>\n<p>You see, the lack of a clear call to action is the main problem here. The article needs to end with a subtle but strong call to action for it to be effective in terms of conversion. \u201cYou can buy the items you need for this project on our store,\u201d or a more powerful and unique message would do.<\/p>\n<h2>They\u2019re Just Not That into You<\/h2>\n<p>Connecting with customers is very similar to starting a relationship. Sometimes, the customers are just not that into you. You may not be valuable enough or your content does not fit the target audience you\u2019re aiming for. All of these problems lead to one outcome: low user engagement.<\/p>\n<p>In this case, the best way to boost customer engagement is by raising your value to them. Produce better, more immersive content they can use. Create videos that the audience actually love to watch. More importantly, take them on a journey; involve them in the stories that define your brand. The more valuable you are in the eyes of customers, the more they will engage with your brand and online presence.<\/p>\n<p><i><html><br \/>\n\t<head><br \/>\n\t\t<title><\/title><br \/>\n\t<\/head><br \/>\n\t<body><\/p>\n<p style=\"text-align: center;\">\n\t\t\t<a href=\"http:\/\/www.pingler.com\/account\/register\/\" data-wpel-link=\"external\"><img decoding=\"async\" alt=\"\" src=\"http:\/\/www.pingler.com\/affiliates\/banners\/Pingler-468x60-01A.gif\" style=\"width: 468px; height: 60px;\" \/><\/a><\/p>\n<p>\t<\/body><br \/>\n<\/html><\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Exposure is no longer the main metric on which you should measure the success of your internet marketing campaign. User engagement is valued more than exposure, making it the current target to aim for. Even search engines now value user engagement more. Google started tracking time-on-site and other metrics to determine if a page is [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":10043,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[735],"tags":[471,859],"class_list":["post-9984","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-online-business-2","tag-customers","tag-engagement"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why Your Customers Aren&#039;t Engaged and How to Turn It Around - Pingler Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pingler.com\/blog\/why-your-customers-arent-engaged-and-how-to-turn-it-around\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Your Customers Aren&#039;t Engaged and How to Turn It Around - Pingler Blog\" \/>\n<meta property=\"og:description\" content=\"Exposure is no longer the main metric on which you should measure the success of your internet marketing campaign. 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